Privacy policy

You trust is of the utmost importance to us. All personal data made available to Moody Monkey Records will be treated with the utmost confidentiality and with appropriate levels of security. The following statement provides an overview of which data is collected and for what purpose, the extent to which this data is made available to third parties, saved data, your right to the request of information, rectification and adjustment, blocking and deletion.

1. The collection and saving of data

When a website is visited, the browser sends basically all of the information about your chosen browser type and browser version, the operating system in use, the referrer URL, the IP address, the names of data, access status, the amount of data transferred, the date and the time of the server query.  This data cannot be attributed to people nor to other data sources and it is deleted again after being statistically evaluated. Personal data will only be used in relation to your order or through the registration of a customer account, which is voluntarily. After the contract has been concluded and the complete payment process has come to an end, your data will be blocked to prevent further use and will be erased at the end of regulations according to tax law and commercial law, provided that you have not agreed expressly the further use of your data. We save the contract text and send you the order data and our general terms and conditions by e-mail. You can read these terms and conditions any time here.
This does not apply to the transfer of personal data to our service partners required for direct use in processing your order, including to our logistics partners. If we transfer your data for order processing purposes, the amount of data transferred will be kept to the minimum amount required for that purpose. You have a right to information about exactly what personal data is stored, and a right to correction, restriction and deletion of such data.

1a. What we collect

We may collect the following information:

• name
• contact information including e-mail address
• other information relevant to customer surveys and/or offers

1b. What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may in extremely seldom cases send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

1c. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

2. Transfer of personal data

You data will be transferred to our logistics partners for order processing purposes. The amount of data transferred will be kept to the minimum amount required for that purpose.

3. Cookies

Our shop system uses cookies to facilitate certain convenient functions and make surfing the internet even more user-friendly. Cookies are small data packages saved onto your browser that allow our shop system to recognise your browser when you use our shop again. This allows items to remain in your shopping basket if you leave our shop temporarily and then return. Please be aware that the cookies generated are only stored until the browser is closed and all cookies can be deleted from your browser at any time. The cookie function can be disabled from your browser at any time.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Google Analytics

We use Google Analytics’ 3rd-party audience data such as age, gender, and interests to better understand the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences… These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Netowrk ads’ preferences at http://www.google.com/ads/preferences/.

4. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

4. Your right to the request of information, rectification and adjustment, blocking and deletion

Personal data will only be used with your permission for the answering of queries, the processing of contracts and the technical administration and will remain inaccessible to third parties. The passing on and/or sale of personal information will not take place. The personal data provided to Moody Monkey Records will not be provided to any third parties without your prior consent. Even once granted, this permission may still be withdrawn at any time.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or e-mailing us-

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please do not hesitate to send us a message.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.